Booking.com Announces Data Breach Affecting Customer Reservations
Booking.com Faces Customer Data Breach, Reservation Information Compromised
Travel giant Booking.com recently confirmed that an unauthorized party accessed customer data related to specific reservations.
Unauthorized Access Detected
The company promptly notified affected users and secured their accounts by resetting PIN numbers for all impacted bookings.
Exposed Data
- Personally identifiable information (PII)
- Names
- Addresses
- Phone numbers
- Reservation dates
No Financial Information Exposed
However, credit card numbers and bank details remained secure.
Security Measures
Booking.com urges customers to exercise caution and avoid sharing sensitive bank information or making payments through unsolicited communication channels.
Previous Incidents
This incident follows a previous data breach in 2021, where Dutch regulators fined Booking.com €475,000 for failing to report the breach within the required timeframe.
Researchers discovered spyware on several hotel computers in 2024, allowing attackers to capture screenshots of the Booking.com administration portal.