Amazon Customer Receives Detergent Instead of Graphics Card Worth Over $38,000, Files Complaint, alleged Amazon Scam, GPU Delivery Mixup, Amazon Customer Service Issue, customer service failure

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Customer Claims Internal Amazon Logistics Fraud After Receiving Detergent Instead of $38,000 GPU

Amazon customer Swagat Nayak recently discovered that he had been sent a packet of detergent instead of a high-end graphics card, valued at approximately $38,000, which he had ordered from the online retailer.

GPU Replacement with Detergent Not Just an Error, But Part of a Larger Scheme?

Nayak alleges that this was not merely a case of a delivery error, but rather part of a larger, organized internal fraud scheme operating within Amazon’s logistics hubs.

According to Swagat Nayak, “This isn’t just about my $38,000 anymore,” emphasizing that the matter points to a broader and organized issue.

Evidence of Fake Tax Details, Shell Entities, and Suspicious Warehouse Locations

Nayak claims to have uncovered evidence of fake tax details, shell entities, and suspicious warehouse and office locations linked to the transaction.

Refund Process Delayed and Denied Initially

Initially, Amazon denied Nayak’s refund request, but after his posts gained attention and he filed a complaint with the National Consumer Helpline, the company agreed to issue a refund.

Similar Cases May Be More Widespread But Remain Unreported

Nayak also discovered irregularities in the invoice issued by the seller, Fab World Point. The document carried a zero percent GST charge and an HSN code that does not exist.

  • Fake tax details
  • Shell entities
  • Suspicious warehouse and office locations

This case has sparked a wider conversation on social media, with some users suggesting that similar cases may be more widespread but remain unreported.



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