How Cyber Crime Victims Will Get Faster Help?
“Cyber crime victims will be able to get faster help within Madhya Pradesh via the latest facilities provided by regional outbound call centers!”
Madhya Pradesh victims of cybercrime won’t have to wait impatiently on the helpline at 1930 in the hopes that a telecaller will answer. A new agreement states that within five minutes of calling the helpline, victims who report fraud will now get a callback from regional outbound contact centers.
These centers have been established in five zones, each of which covers neighboring districts: Bhopal, Indore, Jabalpur, Gwalior, and Ujjain. Only 30% of victims were able to reach a tele-caller under the prior inbound method, and almost 70% of calls were deleted.
Police assert that the success rate has increased dramatically under the new system, which has been in place for a few weeks, reaching 60% of victims, with more progress anticipated.
Senior Cybercrime Officers
| Outbound call centers have been established in each of the MP Cybercrime Headquarters’ five regional offices. Victims are now receiving prompt responses based on the aforementioned priority after Dial-100 occurrences. |
Administrators
| The outbound call centers are open twenty-four hours a day. To manage the calls, the callers have received extensive training. The victims receive assistance right away from the callers. The callers assist the victims in obtaining other crucial evidence and saving screenshots. |
The national cybercrime reporting helpline in MP receives 700–800 calls a day on average. They include a variety of cyber offenses, cyber scams, inquiries, and unexplained transactions.
Pranay Nagvanshi, SP, State Cybercrime Headquarters, MP
| “Dedicated call centers have been set up across different zones for cybercrime complaints so that we can reach a larger number of victims and control the rising incidents of cybercrime more effectively,” said Pranay Nagvanshi, SP, MP State Cybercrime Headquarters.
He added that the prime focus of this initiative is to at least hear the complaints from the victims and provide help. It is a victim-centric approach. |
Officials
| The scale of cyber fraud in Bhopal has reached alarming proportions. |
According to data from the Bhopal Cybercrime Branch, city dwellers lost more than Rs104 crore in total to internet scams between 2022 and 2024. 2024 was the worst year for financial losses from cybercrime, with almost Rs 63 crore being scammed in 2024 alone.
More than 440 complaints have already been filed at the Bhopal Cybercrime Branch between January and May of this year, indicating that the city’s increase in cybercrimes is not abating. A startling Rs 9.3 crore has been embezzled by scammers as a result of these cases.
About The Author
Suraj Koli is a content specialist in technical writing about cybersecurity & information security. He has written numerous insightful articles on cybersecurity concepts, including the latest trends in cyber awareness and ethical hacking. Find out more about “Him.”
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