ED Shuts Down Fake Tech Support Network Targeting US and Canada, Funds Seized

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ED Disrupts Illicit Tech Support Operation Targeting US and Canadian Residents, Seizes Financial Assets

Investigation Details

The Enforcement Directorate (ED) has dismantled a fraudulent technical support network allegedly deceiving individuals in the United States and Canada. The operation, conducted by the ED’s Chandigarh Zonal Office, involved searches at eight locations in Chandigarh-Mohali, Punjab, and Madhya Pradesh under the Prevention of Money Laundering Act (PMLA). The investigation focuses on financial activities linked to Vijay Raj Kapooria, Varinder Raj, M/s Infinum Enterprises LLP, and associated entities.

The Scheme’s Methods

The scheme reportedly utilized deceptive pop-up messages and fabricated support numbers to lure victims into contacting the fake call center. These pop-ups falsely indicated technical issues with devices such as computers, printers, or iPads, prompting users to dial toll-free numbers. Once contacted, operators allegedly employed scripted interactions to persuade victims to grant remote access to their systems. They then charged for unnecessary or fabricated technical services.

Financial Trail and Exploitation

Investigators revealed that the perpetrators attempted to mimic legitimate support services from major technology firms like Apple and Microsoft to enhance credibility. This tactic aimed to exploit user trust and facilitate financial exploitation.

The financial trail of the alleged fraud involved multiple channels, including PayPal, Stripe, banking systems, Bitcoin, and other cryptocurrencies. The ED also identified transactions through hawala networks, with funds allegedly transferred to overseas accounts in the United States and other jurisdictions.

Seized Assets and Ongoing Investigation

During the investigation, law enforcement seized electronic devices and documentation from the raided premises. These materials are being analyzed to trace the flow of illicit funds, identify additional participants, and assess the scope of the operation. The ED is also evaluating whether the fraudulent activities extended beyond the currently identified individuals and entities. The probe continues to focus on financial records, digital evidence, and documentary proof to build a comprehensive case. Further actions will depend on findings from the ongoing investigation into the suspected money laundering network.