Wide Range of Call Center Cyber Scams Busted in Lucknow, Exposing 15 Cybercriminals

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Headset placed on a keyboard symbolizing a busted call center cyber scam in Lucknow involving 15 cybercriminals

“Recently, Lucknow exposed 15 cyberfraudsters who made a wide range of cyber scams in overall India.”

In Lucknow, a sophisticated, multi-layered fraudulent call center that was responsible for a variety of cyber scams throughout India was taken down. A mastermind based in Dubai is thought to have remotely directed this digital fraud operation, which made use of Telegram, WhatsApp, and the Reddy Anna betting app.

 

For outreach and coordination, the local phone center in the Vrindavan Yojna region served as a stand-in terminal. The gang made many crores by defrauding more than 1,000 people from throughout India.

 

A coordinated raid at a residential tower in Vrindavan Yojna on Thursday resulted in the arrest of 15 suspects.

 

The probe’s lead investigator, Additional DCP, Crime Unit Vasanth Kumar, informed TOI that all 15 defendants acknowledged during interrogation their roles in cyberfraud and online gambling, which targeted individuals in several Indian states.

Vasanth Kumar, DCP, Crime Unit

“They claimed they destroyed devices after usage and regularly changed locations to avoid detection. The Cyber Crime Portal confirmed 69 complaints linked to the seized phones and 157 complaints tied to recovered passbooks and cheque books,” he said.

 

Kumar said that the first victims were given initial fake wins to build trust. “After encouraging large deposits, their accounts were blocked or manipulated to show total losses. The money was funneled into mule accounts or cryptocurrency wallets, making it nearly untraceable,” he said.

 

Kumar said that the alleged kingpin, identified as Vishal Yadav, alias Ganni, alias Prince, coordinated the operations remotely and has shifted base between Sri Lanka, Singapore, Dubai, and now India to avoid law enforcement heat.

 

Kumar said that operations were managed via VoIP and virtual numbers to conceal the location. Masterminds are believed to be operating from Dubai, using encrypted channels. Funds were funneled through layered mule accounts, betting platforms like Reddy Anna, and cryptocurrency wallets to avoid Detection.

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The fraud was run overseas before moving to Lucknow about a month ago. The gang’s mastermind, who was headquartered in Sri Lanka, Singapore, and Dubai, operated the gang remotely while luring victims throughout India with phony internet jobs and gambling chances.

 

To gain their initial trust, victims were contacted over WhatsApp with promises of simple online income, such as commission-based chores, paid reviews, video likes, and work-from-home positions.

 

Victims were moved to Telegram groups or bots once they expressed interest. Automated communication was made possible by Telegram’s privacy and encryption features, which also shielded the scammers’ identities.

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